Skip Navigation LinksHome > Faq

Frequently Asked Questions

How do I enroll a new child in the program?


Step 1: Choose Profile from tabs on top of site and select Add Member
Step 2: Answer questions regarding new child
Step 3: Select Enroll Now or go to Enrollment screen
  • Choose child you want to enroll in new service
  • Choose location where service is located
  • Choose service for which you want to enroll
  • Choose Manual Pay or Auto Pay
  • Choose rate for which you qualify and provide requested verification information
  • Choose discount if this is your second or additional child you are enrolling in our services for the same period and provide requested verification information
  • Choose start and end dates child will attend the service
  • Choose frequency of payments
  • Hit Continue to Payment Options
Step 4: on Billing Information screen
  • Enter Credit/Debit Card information
  • Click Pay and Complete Enrollment
  • Read and click Agree to the Payment and Enrollment Policy
You have enrolled your child

How do I enroll an existing child in a new program?


Step 1: Choose Enroll Tab from top of website or from the User Account on top left side of website.
Step 2: on Member Enrollment screen
  • Choose child you want to enroll in new program.
  • Choose location where service is located.
  • Choose service for which you want to enroll
  • Choose manual payment or auto payment
  • Choose rate for which you qualify and provide requested verification information
  • Choose discount if this is your second or additional child you are enrolling in our services for the same period and provide requested verification information
  • Choose start and end dates child will attend the service
  • Choose frequency of payments
  • Click Continue to Payment Options
Step 3: on Billing Information screen
  • Enter Credit/Debit Card information
  • Click Pay and Complete Enrollment
  • Read and click Agree to the Payment and Enrollment Policy
You have enrolled your child

How do I change/update information about my child?


Step 1: Choose Profiles and then Members from top of website, and select the child you want to update
Step 2: Choose the tab with the information you want to update
Step 3: Choose Edit This Information at below the information
Step 4: Edit the information you want and click Update this Information

How do I withdraw my child from the program?


Step 1: Go to Financials Section and select Services
 
Step 2: Identify the Child and Service you want to Withdraw
 
Step 3: Click on the Withdraw button for that service
 
*Please note that you will have to withdraw from each program separately for each child.
 
*Please also note that we require 7 days advance notice for withdrawal.
 

How do I apply for financial aid?


We require those asking for financial aid to register in person at the Boys & Girls Club, 15 Lincoln St. in Meriden.
 
Please complete your profile and your chil(ren)'s profile BEFORE coming in. This will save you time as we require the information prior to your child enrolling in any programs or services.
 
For membership we require a copy of the child's free/reduced lunch letter from the Board of Ed. If that is unavailable a copy of your most recent federal tax return or your DSS Budget sheet will be required. Paperwork must have the parent/guardian information and the dependant's name. The required paperwork must be supplied with in 5 days of registration or the standard fee(s) will be charged.

How do I apply for financial aid for Cuno Camp or Camp BGC?


We require those asking for financial aid to register in person at the Boys & Girls Club, 15 Lincoln St. in Meriden.
 
If you and/or your child(ren) do not already have an acct. please complete your profile and your child(ren)'s profile BEFORE coming in. This will save you time as we require the information prior to your child enrolling in any programs or services.
 
There are 3 forms of financial aid available for Cuno Camp or Camp BGC.
 
1. Care 4 Kids (C4K) - You will need a copy of your two most recent pay stubs, the C4K application if you are not already a client of C4K and the Parent Provider Form (PPF) filled out and brought to us. We will fill in our portions of the PPF and fax all forms to C4K.
 
2. Meriden & Wallingford Campership - You will need to bring in your most recent federal tax return or your DSS Budget sheet. Paperwork must have the parent/guardian information and the dependant's name. ALL PAPERWORK must be submitted to guarantee your child's spot. Camperships are limited and are on a first come, first served basis.
 
3. Boys & Girls Club Financial Aid - Based on information from your most recent federal tax return (which must have the parent/guardian information and the dependant's name) or your DSS Budget Sheet financial aid is available on a sliding scale. Please stop in to the Club with the  required paperwork.
 
If you have any questions please contact Genise or Dominic @ 203-235-8185.

What is your refund policy?


Any membership fees are non-refundable. If a child did not attend a service or program due to injury or sickness a refund of the program fee can be processed. Any questions please call the Club at 203-235-8185.
©2019 Vision Computer Programming Services, Inc.